Please visit our How It Works page for a detailed guide on the application process.

A deposit equivalent to five weeks' rent is required. The deposit is protected by the My Deposits Protection Scheme.

Utilities may or may not be included, depending on the property. Please refer to the listing or contact us directly for clarification, as this is determined on a case-by-case basis.

All repairs should be reported through our "Report a Repair" page using the Fixflo system. This helps streamline the process and minimizes repair-related calls.

The standard lease term is typically 6 or 12 months, but shorter terms can be considered on a case-by-case basis.

Pet policies vary by property. Please review the specific listing or contact us to confirm if pets are allowed.

You must provide two months' written notice before ending your tenancy. Full details can be found in your tenancy agreement.

A full inspection by the inventory clerk will be conducted at the end of the term. All sets of keys must be returned.